Nexidia Language Assessor
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Description
Product Details For Nexidia Language Assessor | ||
Measuring the speaking skills of potential customer service representatives is critical when hiring agents for the contact center. Nexidia helps to automate this screening process with Language Assessor.
Built on Nexidia's patented phonetic based technology, Language Assessor compares candidates' recorded reading of a script to the phonetic standard of the specified language, measuring the quality of pronunciation and fluency.
Language Assessor evaluates language proficiency early in the hiring process, but also identifies opportunities for ongoing targeted training and ensures objective, consistent assessment of language skills.
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Nexidia Language Assessor
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